Data We Collect

InflatableOps may collect:

Operator name, company name, email, phone number
Billing details through Stripe
Staff names, emails, and phone numbers
Customer/renter names, phone numbers, and emails
Rental addresses and event dates/times
Weather readings and alerts sent
Acknowledgments and staff notes
Contact attempts and safety reports
IP address and device information
Usage logs and product waitlist interest

How Data Is Used

Data is used to:

Provide monitoring services
Send SMS/email alerts
Generate safety logs and reports
Process billing
Provide customer support
Improve service reliability
Prevent abuse
Track interest in future products

Third-Party Processors

We use the following third-party services:

Stripe - Payment processing
Twilio - SMS delivery
Weather API providers - Weather data
Geocoding providers - Address conversion
Railway - Hosting infrastructure
Email providers - Email delivery

Data Retention

Safety logs and reports are kept while your account is active. We allow data export before account deletion. Data may be deleted or anonymized after account closure based on our retention policy.

Security

InflatableOps uses reasonable safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

Customer/Renter Data

Operators are responsible for obtaining necessary permission to enter renter contact information into InflatableOps and for sending alerts to renters.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@inflatableops.com.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify users of significant changes.